I'm in a grumpy mood so I'm going to do a little bitching!

I think it's wonderful that companies like to give me their permission to buy from them. Like those "pre-approved" applications that credit card companies keep sending me. If you've ever really read those things, they actually say that you're "...pre-approved to apply for a credit card..." What?! I didn't know I needed their approval to apply for their stupid credit card.

The other day, I found out that I can get a discount on equipment and services from AT&T because of the business account my employer has with them. So, I go online and find out that I'm not qualified for that discount because I've had my service with AT&T too long or somesuch. But, they did say that I could still pay full price for equipment and services. They actually said they were happy to tell me to feel free to pay full price. Wow. Thank you so very much.

And, while I'm on the subject of AT&T... I've had a Motorola Moto Q for a little over a year. I have one of the lowest talk plans with something like 450 minutes for $39.99 a month. I really don't talk on the phone all that much, so it's great. But, I do have the Unlimited Messaging feature (I do a lot of texting) for $20.00 a month. The other day, I noticed they offer an Unlimited Messaging and Data feature for $30.00 a month. That's only $10.00 more than what I'm paying now - yes, I'm sometimes good at math - and it would give me unlimited data/Internet on my phone. SCORE!! Trouble is, since my Moto Q is a Windows Smartphone, I don't qualify for the Unlimited Messaging and Data feature. So, someone who doesn't have a Smartphone can pay $30.00 a month to get Unlimited Messaging and Data, but Smartphone users have to pay $50.00 a month to get the same thing.

This last interaction with AT&T customer service was done through emails - I can't stand talking to customer service people on the phone, you can't just end the call, they have to ask if there's anything else they can help you with, and they usually have the nerve to ask how you would rate the help they just provided. "Help"?! Is that what you call that? Anyway, whenever you send an email to AT&T customer service - sorry, they call it Customer "Care" - you get one of those frakking canned-automatic-responses, "We appreciate your business and know that your time is valuable..." If you know my time is valuable, then why waste my time by sending me an email telling me it could take up to 2 business days for someone to answer my email and to let me know that I can check my minute usage AND make payments 24 hours a day 7 days a week on your website?!

There's plenty more I want to bitch about, but my alergies are making me crazy so I'm going to bed.